Emma Heffernan Care

Emma Heffernan Care respects your privacy and is committed to protecting your personal data.

Who I Am

Emma Heffernan Care provides private home care and companionship services in Market Rasen and surrounding Lincolnshire villages.

I am registered with the Information Commissioner’s Office (ICO) as a Data Controller under UK GDPR.

What Information I Collect

I may collect:

Name

Phone number

Email address

Address

Care needs and relevant health information

Information submitted through website contact forms

How Your Information Is Used

Your information is used to:

Respond to enquiries

Arrange care services

Create care plans and documentation

Communicate regarding appointments

Meet legal and safeguarding obligations

How Your Information Is Stored

Information is stored securely and only kept for as long as necessary for care provision or legal requirements.

Paper documents are kept securely.

Digital records are password protected.

Sharing Information

Your information will never be sold.

Information may be shared with relevant professionals (e.g. GP, district nurse, hospital teams) where necessary for safe care provision and with your consent where appropriate.

Your Rights

Under UK GDPR you have the right to:

Request access to your data

Request correction of inaccurate data

Request deletion (where legally possible)

Withdraw consent

To exercise your rights, contact:

hello@emmaheffernancare.co.uk

Contact

Emma Heffernan Care

Market Rasen, Lincolnshire

Email: hello@emmaheffernancare.co.uk